Our Guarantee Explained

If any part of the work does not meet your expectations, we simply ask that you inform us within 72 hours and we will return to set right the specific area (no matter how small), free of charge. Our aim is to set right any wrongs as soon as possible, but we must be given reasonable time to return.

This guarantee is a service guarantee, not a money back guarantee. If there's a concern with something we must be allowed to return to correct the issue if it's possible. If we are refused entry or not given reasonable time to return, then we can't be held responsible nor will any money be returned.

All invoices must be settled within the terms stated on the invoice before any guarantee can be under taken.

What's Not Covered

Although we will try our best to get the work done to the standards you expect, there's always the chance we won't be able to do something due to issues that are beyond our control. For instance, permanent damage to an oven that we can't remove. Our guarantee does not cover this.

We also do not cover any financial loss. Should, for instance, you not get your deposit back when moving house due to issues we can't be held responsible for then we do not take responsibility for this nor do we cover financial loss.

The spirit of this guarantee is to show our commitment to high standards, customer satisfaction and trust.

Commonly Asked Questions

Q: Will my oven be useable straight after it's been cleaned?

A: Your oven will be ready to use as soon as we have finished, though it's always a good idea to heat the oven for 10 minutes.

Q: Do you take apart the door?

A: Our oven cleaning service is a full valet service, so we take apart the oven as much as we possibly can, including the door if it isn't sealed.

Q: What guarantee is provided with oven cleaning?

A: All our oven cleans come with a fantastic 72 hour guarantee. Let us know within 72 hours and we will return to correct any concerns free of charge.

Q: Do you offer any deals?

A: We have money saving package deals running all the time. Check out our latest deals page to see what's currently available.

Q: What payment methods are available?

A: We accept cash, cheque or card payments, with a tiny fee only if paying by card.

Q: What days are you available?

A: We provide our oven cleaning service Monday, Tuesday, Wednesday, Thursday and Friday.

Ready to Get Started?

01483 905912

Here's what one of our happy customers in Woking had to say

"Thank you Mayer Cleaning for returning my poor, neglected oven back to it's original state. It looks as good as the day we bought it! I couldn't be more impressed with the quality of work and value for money. I will be mentioning Mayer Oven Cleaning to all my family and friends."

George M.
Woking, Surrey

Where We Cover

We provide our oven cleaning services to most towns in Surrey, Hampshire & West London. Examples being Woking, Guildford, Godalming, Weybridge, Aldershot, Farnborough, Twickenham and Kingston. If you're unsure whether we cover your town, check our Where We Cover page.

GU1, GU2, GU4, GU7, GU10, GU21, GU22, KT8, KT10, KT12, KT13, TW20

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